Corporate & Legal

Terms & Conditions

Terms & Conditions

Welcome to the expressPay website. By using the expressPay website YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), Privacy Policy and all disclaimers and terms and conditions that appear elsewhere on the expressPay website. References to expressPay herein refer to expressPay Ghana Limited. expressPay reserves the right to make changes to the expressPay website and its (a)Conditions of Use, (b)Privacy Policy, (c)Refund Policy and (d)Chargeback Policy or any other process/policy at any time without advance notice (a, b, c and d are all available on the expressPay website). Each time you use the expressPay website, you should visit and review the then current Conditions of Use, Privacy, Refund and Chargeback Policies that apply to your transactions and use of the site. If you are dissatisfied with the expressPay website, content or its Conditions of Use, you agree that your sole and exclusive remedy is to discontinue using the expressPay website. Tampering with the site, misrepresenting the identity of a user, or conducting fraudulent activities on the site is prohibited.

Disclaimers & Limitation of Liability

By using the expressPay website, you expressly agree that the use of the expressPay website is at your sole risk. The expressPay website is provided on an "as is" and "as available" basis. Neither expressPay nor any of its associates, including but not limited to its directors, employees, agents, designers, contractors, and merchants (collectively, "Associates") warrant that the use of the expressPay website will be uninterrupted or error-free. Under no circumstances shall expressPay or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the expressPay website, including but not limited to your reliance, on any information obtained from the expressPay website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing limitation shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of expressPay has been advised of or should have knowledge of the possibility of such damages. You hereby acknowledge that this paragraph shall apply to all content, merchandise and services available through the expressPay website.

Pricing Policy

expressPay may charge a convenience fee for certain services. Other services may be offered at face value with no additional charge from expressPay. All convenience fees are subject to change.

Paying for Your Order

expressPay accepts multiple payment options. Payment options include but are not limited to Visa®, MasterCard®, GH-Link®, MTN Mobile Money®, Airtel Money®, Tigo Cash®, Vodafone Cash® American Express®, Discover®, PayPal®. Since most orders are digitally delivered, credit/debit cards and or mobile money accounts are generally charged at the time you initiate an order.

Validating Your Order

After you place an order using our shopping cart, we will validate the information you give us, by verifying your method of payment. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you on the website or using the e-mail address or phone number in your account. Your credit or debit card will normally not be charged if we reject an order and will only be charged by the appropriate amount if we limit an order.

Refund Policy

All sales made through the expressPay website are subject to expressPay's refund policy. For a complete explanation of the refund policy, please see the refunds section

Termination of Use

expressPay may, in its sole discretion, terminate your account or your use of the expressPay website at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. expressPay reserves the right to change, suspend or discontinue all or any aspects of the expressPay website at any time without prior notice.