We take your privacy seriously, and we want you to know how
we collect, use, share and protect your information.
- What information we collect
- How we use that information
- How we may share that information
- How we may share that information
- How we protect your information
- Your choices regarding your personal information
We may post additional information if more details are needed
to explain our privacy practices.
It applies to the expressPay products, website and all related sites, applications, services, platforms and tools regardless of how they are used.
SCOPE AND CONSENT
INFORMATION WE COLLECT
Information You Give Us
We receive and may store any information you enter on our
websites or provide through our mobile applications. For
example, we collect information from you when you create an
account, place an order or use any of our services. The
information we collect from you includes things like:
- Your name
- Your phone number
- Your e-mail address
- Your phone number
- Location information
We may also collect information from or about you from other sources, such as through your contact with us, including our customer support team, your results when you respond to surveys, your interactions with members of expressPay or other companies (subject to their privacy policies and applicable law), and from other accounts we have reason to believe you control (whether in part or in whole).
Additionally, for quality and training purposes or for its own protection, expressPay may monitor or record any communications with you or anyone acting on your behalf.
By communicating with expressPay, you acknowledge that your communication may be overheard, monitored, or recorded without further notice or warning.
Third Party Sources
We may also obtain information about you from third parties such as credit bureaus and identity verification services as permitted by law.
Like many other websites, we also collect information
through cookies and other automated means. Cookies are
commonly used by websites to save data on your computer. The
information we collect from cookies may include your IP
address, browser and device characteristics, referring URLs,
and a record of your interactions with our website. We use
cookies to create a more personalized shopping experience on
Some of our websites and mobile applications may collect
certain information such as the type of mobile device you're
using. To allow any application to identify your location,
you must enable this functionality through your mobile
device's settings to allow the use of technologies such as
Wi-Fi, GPS signals, cell tower position, or other
technologies. expressPay has no control over your device's
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect for things like:
- Fulfilling orders and requests for services or
- Processing returns, exchanges and layaway requests
- Tracking and confirming online orders
- Marketing and advertising products and services
- Conducting research and analysis
- Establishing and managing your accounts with us
- Communicating things like special events, sweepstakes,
promotions and surveys
- Facilitating interactions with expressPay and others,
such as enabling you to e-mail a link to a friend
- Operating, evaluating and improving our business
Additionally we may contact you via electronic means to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or as otherwise necessary to service your account.
Furthermore, we may contact you to offer coupons, discounts and promotions, and inform you about expressPay Services.
Finally, we may contact you as necessary to enforce our policies, applicable law, or any agreement we may have with you. When contacting you via phone, to reach you as efficiently as possible we may use, and you consent to receive, autodialled or pre-recorded calls and text messages. Where applicable and permitted by law, you may decline to receive certain communications.
We will retain your information for as long as your account
is active or as needed to provide our services, comply with
our legal obligations, resolve disputes, and enforce our
HOW WE SHARE THE INFORMATION WE COLLECT
expressPay does not sell, rent or trade your personal
information to third parties. expressPay may share your
information with partner merchants to facilitate delivery of
a service. We may share your information with partners to
perform services on our behalf such as:
- Updating customer accounts when a bill is paid
- Scheduling and performing services
- Fulfilling subscription services
- In certain cases, we may
be required to share personal information in response to a
regulation, court order or subpoena.
We may also share information when we believe it's necessary
to comply with the law. We may also share information to
respond to a government request or when we believe disclosure
is necessary or appropriate to protect the rights, property or
safety of expressPay, our customers, or others; to prevent
harm or loss; or in connection with an investigation of
suspected or actual unlawful activity.
HOW WE PROTECT THE INFORMATION WE COLLECT
expressPay uses reasonable security measures to protect the
confidentiality of personal information under our control and
appropriately limit access to it. expressPay cannot ensure or
warrant the security of any information you transmit to us
and you do so at your own risk. We use a variety of
information security measures to protect your online
transactions with us. Our website uses encryption technology,
such as Secure Sockets Layer (SSL), to protect your personal
information during data transport. SSL protects information
you submit via our websites such as ordering information,
including your name, email address and your payment details.
YOUR CHOICES REGARDING THE INFORMATION WE COLLECT
You may choose to:
- Update and correct your personal information
- Cancel your account or request that we no longer use your
information to provide you services
- To do any of these, let us know by one of these methods:
- Follow the directions in a marketing e-mail or direct
mail or mobile communication that you receive from us
- Call expressPay with your request and current contact
- Send an e-mail with your request and current contact
information to: firstname.lastname@example.org
Send a letter with your request and current contact
information to our address.